Terms of Service
Last Updated: May 28, 2026
1. Acceptance of Agreement
By registering an account, subscribing to any service plans, or installing the SheetFactorys spreadsheet plugins for Google Sheets and Microsoft Excel, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you are prohibited from using the Service.
2. Description of the Service
SheetFactorys provides an AI-powered processing suite that converts natural language prompts to formula statements, solves formula errors, translates functional syntax across spreadsheet hosts, and cleans datasets to compile live dashboards. We reserve the right to modify, upgrade, or temporarily suspend aspects of the Service to perform necessary database optimizations.
Our order process is conducted by our Merchant of Record, Paddle.com. Paddle is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
3. Licensing & Account Safety
We grant you a limited, non-exclusive, non-transferable, revocable license to access our platform in accordance with your subscription tier.
- You are solely responsible for protecting your account authentication credentials (Firebase Auth sessions and live API developer tokens).
- You agree not to reverse-engineer, scraper-abuse, or rent access to our backend API endpoints.
Billing & Subscriptions
All premium subscriptions are managed and processed securely via Paddle. By subscribing, you authorize recurrent billing based on your selected plan.
Cancellation Policy
You may cancel your subscription at any time directly through your Account Hub or by contacting Paddle support. Access to premium features will continue until the end of your current billing period.
4. Fair Use Policy & System Quotas
To protect database stability, prevent automated API abuse, and manage processor execution costs (such as LLM generation), we enforce a strict Fair Use Policy. While premium plans currently offer high-throughput or unlimited generations, GSquare Labs reserves the right to introduce consumption-based credit limits, token caps, or daily quotas in the future. Any modifications to usage parameters will be communicated to active subscribers in advance.
5. Disclaimers & Mathematical Liability
Important Mathematical Disclaimer
SheetFactorys is an AI compilation tool designed to assist with formula generation and metric modeling. The Service is provided on an "As Is" and "As Available" basis. While our algorithms aim for 100% mathematical precision, we DO NOT warrant or guarantee the structural accuracy of generated formulas or data reports. Users are strictly responsible for auditing formulas inside their spreadsheet sandbox before executing them on live corporate datasets. We are not liable for data loss, financial calculation errors, or spreadsheet corruption.
6. Governing Law
These terms shall be governed, construed, and enforced in accordance with the laws of the jurisdiction in which the business is registered, without reference to conflict of law principles. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the state and federal courts in that region.
7. Contact Us
For any legal questions regarding these terms, licenses, or intellectual property rights, please contact support at support@sheetfactorys.com.